Returns: Returns are to be made within ten (10) days of receipt of product.  The product needs to be in new, clean and unworn condition. Return to: Cervical Collar Covers, PO Box 8454, Fayetteville, AR 72703

Cancellations: Cancellations should be made the same day the order is placed.  All orders are filled and sent out the same day the order is placed.

Refunds: Refunds will be issued within 30 days of returned item provided that the items are unused, clean and in new condition.  Shipping and handling are non-refundable.

Privacy: We do not share any information on our customers with other businesses.

Delivery: Orders are processed and shipped within a week. Orders will be shipped by US Postal Service Priority Mail only. Additional fees will apply for overnight or express deliveries.

We reserve the right to refuse service to anyone.

If you have any comments or questions about any of the above-mentioned policies, please feel free to contact us. Thank you!